Business Professionals Expect Increased Wi-Fi Hotspot Use

In-Stat Business professionals’ use of Wi-Fi hotspot access and services is on the rise, both in the number of users and the frequency that they use these services, . According to an online survey of 579 business professionals conducted by the high-tech market research firm, nearly half of all respondents are current hotspot users, and all others say they may use hotspots in the future. Of current users, 25% consider themselves heavy users (defined as using hotspots once a week or more). Users consider the lack of availability, fears of poor network security, and high costs as lead reasons not to use hotspots. Security concerns are largely being addressed by the individual, and less so at a corporate level.

• Survey respondents indicated a strong interest (51 percent response rate) in using a service with enhanced security features and were willing to pay for these features.

• Most users access hotspots while traveling on business (as compared to using hotspots in town or for leisure purposes).

• Hotels and airports continue to be the most popular access venues (84 and 72 percent of respondents use these, respectively).

The report, Hotspots: Individual's Perspectives Publ 20060202