Forrester Evaluates Enterprise Content Management Suites

Forrester: Growing compliance and governance requirements are fueling a spending surge in enterprise content management (ECM), leading to a 19 percent CAGR that will outpace the overall software market through 2008. Rather than purchasing multiple products to address varying content and usage needs, firms are looking for enterprise content platforms that provide a common set of services. The ECM suite market is still emerging as content and infrastructure vendors continue to respond to the needs of IT decision-makers by developing, assembling, or buying point content products. Infrastructure vendors are taking advantage of the fact that IT organizations want ECM capabilities within their IT infrastructure portfolio. Pure-play content vendors that can't compete on the infrastructure front will move aggressively into content-centric applications. IT infrastructure vendors have established early leadership in an evolving market. IBM and EMC Documentum lead the market, although other strong performers and contenders should not be immediately discounted, as they possess differentiating capabilities that may be better suited for specific business needs.

• EMC Documentum is a good choice for organizations interested in making ECM an extension of their existing IT information management infrastructure. This vendor seeks to advance its ECM capabilities into a broad information life-cycle management platform.

• IBM's information management strategy and its broad ECM portfolio helped this vendor overcome average scores for its current offering and below-average suite readiness scores.

Enterprise Content Management Suites Publ 20051207 ECM? Wikipedia