IP PBXs Now the Preferred Choice of US Businesses

In-Stat:: US businesses have moved beyond experimenting with IP solutions to incorporating them into the fabric of their voice and data network strategies. Many businesses have realized tangible benefits from IP deployments and are increasingly expanding them,. Traditional PBX and key systems integration has stagnated, while IP solutions have gained favor over the last year. Future purchase plans indicate a hastening shift to IP solutions, particularly in the small business market, where IP-enabled and IP-based purchase plans are nearly double that of traditional PBX or Key Systems.

• Because IP alternatives are relatively new, many businesses are using multiple solutions to determine how IP can best be incorporated in their organizations.

• The use of IP solutions now nearly rivals use of TDM PBX or Centrex solutions.

• 20% of respondents use multiple IP solutions, with a combination of IP-enabled and IP-based solutions being the most popular mix of alternatives.

• Customers are expecting IP alternatives to be pervasive enough that they can rely on a wide range of channel partners to help them with their integration and maintenance needs.

Reaching a Crescendo: The IP PBX Market Publ 20040124